SESTEK is a technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. SESTEK’s AI-powered solutions are developed on text-to-speech, speech recognition, natural language processing and voice biometrics technologies.
With its 150 employees and 2 R&D centers, today SESTEK serves more than 200 enterprise customers in 16 different countries. SESTEK helps organizations to:
- Increase efficiency and automation with A.I.
- Get insightful data to improve customer experience with analytics
- Run more secured and fraud-free operations with voice biometrics
We have 3 solution suites:
- Conversational AI We help companies use AI to automate customer processes, increase self-service rates and cut down operational costs. The products in this category are virtual assistants, chatbots and voice IVR systems for call centers.
- Conversational Analytics We analyze all customer-agent and customer-bot conversations to help companies understand the root cause behind customer issues. The products in this group are speech and text analytics and agent performance analytics.
- Conversational Biometrics We benefit from the most trusted security feature; the human voice, to help companies provide faster and safer services to their customers. The products are active and passive authentication.